F.A.Q.
How do I schedule an appointment?
Call our office at (888) 481-2135 so we can schedule a time, date, and office — Flagler Hospital, Durbin Park, or Palm Coast — that’s convenient for you. You’ll need to complete a medical and health history and other forms before your appointment. Please arrive 30 minutes before your scheduled appointment to complete the paperwork in our office.
What should I bring with me when I come for my initial appointment?
Please arrive 30 minutes before your scheduled appointment. We’ll ask about your medical history, past surgeries, and family health history — family history in particular can offer important clues about your risk for certain conditions, so try to come with a general sense of any major illnesses that run in your family.
Please bring:
- Your Insurance card
- Co-payment if required by insurance (we accept cash, all major credit cards, and personal checks accepted)
- Referral paperwork, if your insurance requires one and UF Health doesn’t already have it on file
- Medical records from other health care providers, if you have them
- Actual imaging films or a CD — not just written reports — for any prior X-rays, CT, or MRI scans. Ask your referring physician to provide the images themselves; you’ll need to bring them with you.
Having these ready helps us make the most of your visit — Dr. Grimsley will evaluate your current symptoms alongside your full medical history to give you the clearest possible picture from day one.
Feeling nervous about your first visit? Consider bringing a friend or family member along to help take notes and ask questions.
We look forward to meeting you.
Do I need a referral?
Many insurance plans require a referral from your primary care provider before seeing a specialist. Check with your insurance company, or call our office — we’re happy to help you figure out what your specific plan requires.
Will my insurance cover my visit?
Most orthopaedic care is covered, but coverage details vary by plan. Contact your insurance provider directly, or call our office with your insurance information and we’ll help clarify your coverage. We always obtain pre-authorization before any surgery or hospital stay.
What if I don’t have insurance?
We’re happy to help you plan for the cost of care. Our Financial Advocates can walk you through self-pay options and provide a price estimate before your visit — just contact Patient Financial Services at (904) 819-4539, Monday through Friday, 8:00 a.m. to 4:30 p.m.
How can I get a copy of my UF medical records?
To obtain a copy of your medical records, please log into MyUFHealth or call (352) 594-0909.